Terms of Service

Belmoura Terms of Service

OVERVIEW

IMPORTANT – PLEASE READ CAREFULLY. These Terms of Service (“Terms” or “Agreement”) govern your access to and use of the Belmoura website, including any subdomains, affiliated websites, and mobile applications (collectively, the “Website”), and your purchase of products or services from Belmoura (“we,” “our,” or “us”). By accessing or using the Website, or by placing an order, you agree to be bound by these Terms. If you do not agree to all of these Terms, you may not use the Website or place orders.

These Terms include disclaimers and limitations of liability (see Sections 13 and 14) and contain arbitration and class action waiver provisions (see Section 15).

We reserve the right to update these Terms at any time. Your continued use of the Website constitutes acceptance of such changes. The most current version will always be available on our Website at https://www.belmoura.com/policies/terms-of-service.


TABLE OF CONTENTS

  1. Website Use

  2. Privacy & Security Disclosure

  3. General Conditions and User Conduct

  4. Products for Personal Use Only

  5. Accuracy of Information

  6. Modifications to the Website and Prices

  7. Payment

  8. Order Placement and Acceptance

  9. Shipping

  10. Delivery Confirmation

  11. Returns, Refunds & 100-Night Guarantee

  12. Social Media

  13. Disclaimer of Warranties

  14. Disclaimer of Liabilities

  15. Dispute Resolution & Arbitration

  16. Indemnification

  17. Third-Party Websites and Links

  18. Testimonials, Reviews, and Other Submissions

  19. Digital Millennium Copyright Act (DMCA) & Intellectual Property

  20. Electronic Communications

  21. Assignment

  22. No Waiver

  23. Severability

  24. Termination

  25. Entire Agreement

  26. Questions or Additional Information


1. WEBSITE USE

By using the Website, you confirm that you are at least 18 years old (or the age of majority in your state) and have the legal capacity to enter into a binding agreement with Belmoura.


2. PRIVACY & SECURITY DISCLOSURE

Our Privacy Policy is incorporated herein by reference and forms part of these Terms.


3. GENERAL CONDITIONS AND USER CONDUCT

All content on the Website is protected under U.S. copyright, trademark, and other intellectual property laws. You may not use the Website for unlawful purposes or in any way that infringes upon Belmoura’s or third parties’ rights, including:

  • Hacking or interfering with Website operations

  • Uploading viruses or malicious software

  • Posting abusive, defamatory, or discriminatory content

  • Violating laws, regulations, or intellectual property rights

  • Collecting personal information of others without consent

We reserve the right to suspend or terminate your access for violations.


4. PRODUCTS FOR PERSONAL USE ONLY

Products sold through the Website are for personal, non-commercial use. You may not resell, redistribute, modify, or export products. Unauthorized reselling may void warranties or guarantees.


5. ACCURACY OF INFORMATION

While we strive for accuracy, product descriptions, pricing, promotions, shipping, and availability may contain errors. We reserve the right to correct errors or cancel orders. Monitor our Website for updates.


6. MODIFICATIONS TO WEBSITE AND PRICES

Belmoura may modify or discontinue Website features or products without notice. Product descriptions and pricing may change without notice. Online offers are void where prohibited.


7. PAYMENT

All charges are in U.S. dollars. By submitting payment information, you confirm that you are authorized to use the payment method, that information is accurate, and sufficient funds exist.

We may receive updated credit card information from your issuer. You are responsible for any fees your bank may charge.


8. ORDER PLACEMENT AND ACCEPTANCE

Order confirmation does not constitute acceptance. Belmoura may accept or deny orders at our discretion. Denied orders will be refunded to the original payment method.


9. SHIPPING

We ship to U.S. addresses. Shipping times vary by location. Accurate shipping information is your responsibility. Contact Customer Support promptly for any order changes.


10. DELIVERY CONFIRMATION

Delivery confirmation from the carrier is sufficient proof of delivery.


11. RETURNS, REFUNDS & 100-NIGHT GUARANTEE

We want you satisfied. Please refer to our Refund Policy for details.

100-Night Guarantee: If a product fails during normal use within the first 100 nights, we will replace it free of charge. Refunds only cover the item cost, not shipping or insurance fees.


12. SOCIAL MEDIA

User comments on social media are their own opinions. We are not responsible for content on third-party platforms.


13. DISCLAIMER OF WARRANTIES

The Website and products are provided “as-is” without warranties, except where prohibited by law. We disclaim all implied warranties, including merchantability and fitness for a particular purpose.


14. DISCLAIMER OF LIABILITIES

Belmoura is not liable for indirect, incidental, or consequential damages. Our total liability is limited to $500.


15. DISPUTE RESOLUTION & ARBITRATION

Disputes must be resolved by binding arbitration under the Federal Arbitration Act, administered by the American Arbitration Association (AAA). Class actions are waived. You may opt out within 30 days of your purchase by contacting us. 


16. INDEMNIFICATION

You agree to indemnify Belmoura and its affiliates from claims, losses, or damages arising from your violation of these Terms or applicable law.


17. THIRD-PARTY WEBSITES AND LINKS

We are not responsible for third-party websites linked from the Website. Review their policies before interacting.


18. TESTIMONIALS, REVIEWS, AND OTHER SUBMISSIONS

Submissions become non-confidential. Belmoura may use them worldwide in any media without compensation.


19. DMCA & INTELLECTUAL PROPERTY

Content is protected by copyright and trademark laws. Unauthorized use is prohibited.


20. ELECTRONIC COMMUNICATIONS

Electronic communications are equivalent to written communications.


21. ASSIGNMENT

You may not assign your rights. Belmoura may transfer rights without consent in the event of a merger or sale.


22. NO WAIVER

Failure to enforce any provision is not a waiver of future rights.


23. SEVERABILITY

If any provision is invalid, the remainder remains enforceable.


24. TERMINATION

Certain provisions survive termination, including intellectual property, warranties, and dispute resolution.


25. ENTIRE AGREEMENT

These Terms and referenced policies constitute the entire agreement.


26. QUESTIONS OR ADDITIONAL INFORMATION

Email: support@belmoura.com