Privacy policy

Belmoura Privacy Policy

Last updated: January 01, 2026

This Privacy Policy describes how Belmoura (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, make a purchase from our website, or otherwise communicate with us regarding our services (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" mean you as the user of the Services.

Please read this Privacy Policy carefully.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational, legal, or regulatory requirements. Any updates will be posted on the Site with a revised "Last updated" date.


How We Collect and Use Your Personal Information

To provide our Services, we collect information about you from various sources, including:

Information We Collect Directly from You

  • Contact details (name, address, phone number, email).

  • Order information (billing/shipping address, payment confirmation, email, phone number).

  • Account information (username, password, security questions).

  • Shopping information (items viewed, added to cart, purchases, loyalty points, reviews, referrals, gift cards).

  • Customer support communications.

Information We Collect About Your Usage

We may automatically collect usage data through cookies, pixels, and similar technologies, including:

  • Device type and browser information.

  • IP address and network information.

  • Interaction with our Site and Services.

Information We Obtain from Third Parties

  • Vendors or service providers who collect information on our behalf (e.g., Shopify).

  • Payment processors for order fulfillment.

  • Marketing partners and analytics providers.

All third-party data is treated in accordance with this Privacy Policy.


How We Use Your Personal Information

  • Providing Products & Services: Process orders, manage accounts, arrange shipping, facilitate returns, and enhance your shopping experience.

  • Marketing & Advertising: Send promotional communications and tailor our services to you.

  • Security & Fraud Prevention: Detect and prevent fraudulent or illegal activity.

  • Customer Support & Service Improvement: Respond to inquiries and improve our Services.


Cookies

We use cookies and similar technologies to improve the Site and Services, remember your preferences, run analytics, and deliver targeted advertising. Most browsers accept cookies by default, but you can adjust your browser settings to block or remove cookies. Please note this may affect Site functionality.

We also recognize the Global Privacy Control (GPC) signal, which allows you to opt out of certain data sharing and targeted advertising.


How We Disclose Personal Information

We may share your personal information with:

  • Vendors performing services on our behalf (e.g., payment processors, shipping, customer support).

  • Business and marketing partners.

  • Affiliates or within our corporate group.

  • In connection with legal obligations, mergers, or bankruptcy.

  • With your consent, for social media integrations or targeted advertising.

We do not sell or share sensitive personal information without consent.


Third-Party Websites & Links

Our Site may link to third-party websites. We are not responsible for the privacy practices or content of these sites.


Children’s Data

Our Services are not directed to children, and we do not knowingly collect information from children. If you are a parent or guardian and believe your child has provided us with personal information, contact us to request deletion.


Security & Retention

While we take reasonable measures to protect your data, no method is completely secure. Information is retained only as long as necessary to provide services, comply with legal obligations, or resolve disputes.


Your Rights

Depending on your location, you may have rights to:

  • Access, correct, delete, or port your personal information.

  • Opt out of sale or sharing of your information.

  • Restrict processing or withdraw consent.

  • Appeal if we deny your request.

You may also manage communication preferences, including unsubscribing from promotional emails. Requests can be made by contacting us directly.


International Users

Your information may be transferred, stored, and processed outside your country of residence. For transfers outside Europe, recognized mechanisms such as Standard Contractual Clauses are used to ensure protection.


Contact

For questions or to exercise your privacy rights, contact us at:

Email: benanbusiness@gmail.com

For applicable data protection laws, Belmoura is the data controller of your personal information.